Oracle AIA for Communications Electronic Document Uploader (EDU) Implementation Setup

The EDU mainly used in Communication industry where Oracle RODOD (Rapid Offer Design and Order Delivery) setup implemented.

Refer my Previous post on  EDU Introduction and information (EDU Introduction). 

·        EDU is part of Oracle AIA media pack & it is delivered in Oracle AIA Siebel CRM Integration Pack for Oracle Communications Billing and Revenue Management (BRM) for Agent Assisted Billing Care (AABC) 11.3.

·        Download the EDU required bundle (17760006_1of2.zip)

·        Unzip the above bundle and navigate to $STAGE/17760006/files/services/industry/Communications/JavaServices/ebp/ directory. This directory  contains eduapp.zip file, WCCProvisioningForEDU folder & other files.

·        WCCProvisioningForEDU is required for WCC integrations with EDU system.

·        EDU setup requires, Oracle Weblogic cluster setup (if require EDU high availability).

o   Install Weblogic & create a cluster (edu_cluster) setup with 2 managed servers (WLS_EDU1/WLS_EDU2) .

o   Note that no DB required and no need to create any Data Sources.

o   As I stated in my previous post, EDU uses JMS Queue to stores the invoices retrieved by Document Retriever. So, we have to create JMS server & required Modules (Refer below info & DO NOT change the names defined below as these value(s) are used in edu.ear application code).

o   The eduapp.zip file [extracted from EDU bundle] contains the edu.ear file and this file will be deployed to Weblogic cluster environment and target it to edu_cluster.

o   If OHS setup included, then we have to add below context root of edu application (/edu) to mod_wls_ohs file located at (<ORACLE_WebTier_Home>/instances/<instance_name>/config/OHS/ohs1).

<< 

                       <Location /edu>

SetHandler weblogic-handler

WebLogicCluster WLS_EDU_Host1:7010, WLS_EDU_Host2:8010

</Location>  

>> 

·        As deployment is finished, we need to check the servers & deployment status. Verify & validate the Weblogic servers section & deployment page. Refer the below screens.

·        As a post configuration steps, access the edu app using the below URL and update the required information on below shown screen.

http://OHS_host:7777/edu/configedu   (supply weblogic credentials)

§  Update the EDU JMS Server URL on the configuration UI screen with below details.

·        t3:// WLS_EDU_Host1:7010, WLS_EDU_Host2:8010

§  Update BIP URL(s) on the configuration UI screen with below details.

§  Update WCC RIDC protocol URL on the configuration UI screen with below details.

Note: BI Publisher & WCC post configurations are not covered in this post.

Oracle AIA for Communications Electronic Document Uploader (EDU) - A short Introduction and Information

The EDU mainly used in Communication industry where Oracle RODOD (Rapid Offer Design and Order Delivery) setup implemented.

The EDU component is part of AIA Electronic Billing presentation (EBP). The  EBP is the process of generating, storing, publishing, and presenting customer invoices digitally. It help us to provide a Quality Customer Experience.

EDU is the Oracle AIA EBP document publisher component. It automatically retrieves customer invoices in PDF format from BI Publisher and publishes them to WebCenter Content.

The main EDU integrations are with applications BRM, BIP & WCC

o   BRM – Oracle Billing & Revenue Management.

o   BIP   - Oracle Business Intelligence Publisher

o   WCC – Oracle WebCenter Content

Before configuring/using EDU, we have to have  below systems ready and integrated.

o   BRM & BIP system’s are ready and integrated successfully.

o   Required EDU post configurations are implemented @ BIP & WCC level.

EDU Process flow:

•            The EDU Document Retriever fetches the invoices from BI Publisher
•            A JMS Queue used to stores the invoices retrieved by Document Retriever
•            One message-driven bean (as part of edu.ear) has deployed and it reads messages from the JMS Queue and invokes the Document Publisher.
•            The EDU Document Publisher will fetch the invoices from the JMS Queue and publishes them to WebCenter Content.
•            The EDU Republish Utility: Reruns failed publications.

 Note: How to implement the AIA Communications EDU setup on Linux environment will be posted in my next post.